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Terms of Service


This legally binding contract (the "Agreement") is by and between INDUSTRIAL INFOTECH, and you and your assigns, employees, agents or contractors ("You", "Your", the "Client") and is effective as of the date you purchase any products or services from INDUSTRIAL INFOTECH. This Agreement sets forth the terms and conditions of your use of INDUSTRIAL INFOTECH’s services and represents the entire agreement between You and INDUSTRIAL INFOTECH relating to the Services/Products/Program.

By purchasing the Services/Products or Signing up for any Program from INDUSTRIAL INFOTECH, You acknowledge and agree that You have read, understand, acknowledge and agree to be bound by all the terms and conditions of this Agreement, along with any new, different or additional terms, conditions or policies that INDUSTRIAL INFOTECH may establish and post on its website from time to time.

Recent detection of misuse of our services has compelled us to take action against the violating clients and also lay down a few terms and conditions. We own the sole rights to discontinue the services or deny access to anyone who fails to comply with the rules implemented by us, without any warning or prior notice. The payments received from the violating parties in such cases are also non-refundable.

Modify/Update/Change of TOS : INDUSTRIAL INFOTECH Reserves the Right to Upgrade or Terminate Any Services Provided by INDUSTRIAL INFOTECH without any Prior Notice. We Reserves the right to revise/change/modify/update/delete its policies at any time without prior notice.


Payment Policy

Establishment of service is reliant upon receipt by the INDUSTRIAL INFOTECH of payment of affirmed charges. Following payments are due on the anniversary date of the month for that month’s service. Accounts that reach 72 hours past due will be suspended. If once account is suspended, it will be un-suspended only after receiving payment in our bank account. We are not liable for any failed transaction done by the client/bank/payment gateway.


Late Payment and Non-Payment :
72 hours past your due date, your account will be disabled (Reactivation charges will be applcable). 96 hours past your suspension, your services/server will be taken offline and "ALL FILES WILL BE DELETED FROM OUR SYSTEM".
Cancellation Policy :
Requests for cancelling accounts may be made in writing or through the email. INDUSTRIAL INFOTECH preferred method of cancellation is email to INDUSTRIAL INFOTECH.
Refund Policy :
Money back guarantee on all our web hosting plans, packages :
To prove to you how confident we are in our services, we will offer you a 30 day money back guarantee on web hosting plans and packages. Domain name registrations, Domain Name Transfer are non-refundable. If for any reason you are not completely satisfied with our services and cancel your account within the initial 30 days from the initial order date of your account we will refund you all your money (excluding any setup fees). Refunds may take up to two weeks to process.
Please Note :
Refund will be not issue to those Customers who purchase hosting and want refund after few days without any proper reasons (Without Waiting for Any Solution) or just for they have found any other Cheap Offer. There must have some Technical Fault which is Recorded by our Help Desk System which cannot be solved or Not have any alternatives. If this will happen INDUSTRIAL INFOTECH has full right make your order as a Fraud and terminate your account. INDUSTRIAL INFOTECH will not issue refunds to users who have violated our Terms and Conditions or those who have their account terminated/suspended by INDUSTRIAL INFOTECH, for break of our terms of service. Refunds will not be made to users who exceed their allocated bandwidth limit. Accounts that are renewed for additional terms are also not subject to our money back guarantees.
If there is any FREE Domain offer or any Software or services offered with the package, then the client should pay the cost of that additional stuff to get full refund. The customer can place refund request only once.

  • 1. Refund will be Initiated within 60 Days from the date when Refund Request initiated. Customer may get the Refund within 15 Days when Refund has been initiated.
  • 2. No Refund for Domain Names.
  • 3. In Any Case, If Refund is Initiated after the 1 Month Money Back Guarantee, The Refund amount will be calculated as Prorata Basis and rest of the money will be refunded to the client. In such cases, No full refund will be initiated.
  • Website Hosting Agreement (Shared Hosting)

  • 1. Misuse of the allotted server space, bandwidth etc. By the client will lead to reduction in the space and facility given.
  • 2. Distribution of free email IDs or Web space to any person other than the ones related to the website owner or the company automatically gives INDUSTRIAL INFOTECH the rights to decrease the number of email IDs provided
  • 3. In case of misuse of allotted email ID space, we will have the rights to diminish the space provided for one email ID
  • 4. Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended.
  • 5. Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.
  • 6. Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.
  • 7. Customers are advised to maintain data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important e-mails, files and data by forwarding mails to other domain email IDs or by using Outlook.
  • 8. For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.
  • 9. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility etc.
  • 10. Unfortunately if website/server etc will down then we are not responsible for any losses face by client.
  • 11. For plan details and services provided by INDUSTRIAL INFOTECH, please refer to the particular website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided.
  • 12. All disputes are subject to Palghar, Maharashtra, India jurisdiction only.

  • What may not be Hosted on Our Network :

  • 1. Adult sites/Contents
  • 2. IRC Scripts/Bots
  • 3. Nulled/Proxy Scripts/Anonymizers
  • 4. Pirated Software/Warez
  • 5. Image Hosting Scripts (similar to Photobucket or Flicker)
  • 6. Video Hosting Script (Similar to You Tube)
  • 7. AutoSurf/PTC/PTS/PPC sites
  • 8. IP Scanners
  • 9. Bruteforce Programs/Scripts/Applications
  • 10.Mail Bombers/Spam Scripts
  • 11.File Dump/Mirror Scripts (similar to rapid share)
  • 12.Audio/Video Streaming (for Commercial use)
  • 13.Escrow/Bank Debentures
  • 14.High-Yield Interest Programs (HYIP) or Related Sites
  • 15.Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • 16.Sale of any controlled substance without prior proof of appropriate permit(s)
  • 17.Prime Banks Programs
  • 18.Lottery Sites
  • 19.MUDs/RPGs/PPBGs
  • 20.Hateful/Racist/Harassment oriented sites
  • 21.Hacker focused sites/archives/programs
  • 22.Sites promoting illegal activities
  • 23.Forums and/or websites that distribute or link to warez/pirated/illegal content
  • 24.Bank Debentures/Bank Debenture Trading Programs
  • 25.Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • 26.Mailer Pro/Commercial News Latter/Mailing Scripts or Program/Mass Mailing

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    Renewal Terms

    Domain Renewal :

  • 1. Industrial Infotech shall take payment for Domain renewals up to 7 days prior to the Domain renewal date in order to ensure that the Domain is renewed on time.
  • 2. Domain renewals shall be charged at Industrial Infotech’s prevailing rate at the time of the renewals. Industrial Infotech’s prevailing rates can be located on Industrial Infotech’s domain website. Those rates are excluding GST.
  • 3. If a Domain is not renewed by the applicable renewal date then the Domain shall become an Expired Domain. In this case we give 3 days grace period to renew the domain at prevailing rate.
  • 4. Renewal after exceeding domain renewal grace period for next 15 days, a amount of Rs. 1999 will be charges against domain re activation. After 15 days the domain will be put to auction by registrar which cost vary from domain to domain.

  • Transfer Policy of Domain & Hosting Terms of Domain & Hosting Transferriing from our panel to another panel

    Transfer of Domain :

  • 1. To transfer a domain name registration to another registrar from Industrial Infotech, the customer seeking to transfer the domain name registration must initiate the transfer request by sending a request mail to our official email "[email protected]".
  • 2. To transfer domain before renewal period a transfer charge of Rs. 1900 will be applicable
  • 3. A transferring code will be provided which to be used to transfer the domain to another registrar
  • 4. The transfer will automatically complete in five days from the date the transfer code was applied by your another registrar.

  • Transfer of Hosting Data :

  • 1. If you need to move your domain hosting to another hosting provider, there are several steps you must take to ensure that your data has been correctly backed up and your DNS is adjusted.
  • 2. The very first thing you should do before you make any changes to your account is to backup your data like website files, related database and emails
  • 3. Service charges may applicable on transferring of hosted data and it's related database reinstalla tion by Industrial Infotech.
  • 4. While transferring the hosted data & related database, etc by client no charges will be applicable
  • 5. To transfer the implemented SSL Security along with the hosting, which secure your database contents, then a service charge of Rs. 999 will be applicable.
  • 6. Our website service warranty & liability will be void and no support will be provided after your content & related database get transfered.

  • 12 months after-sales support for Static Website

    Industrial Infotech’s provides comprehensive following 12 months after-sales support for Static websites :

  • 1. Support starts from the date of final file uploading to the hosting server for first 12 months only. Maintenance charges will be applicable after termination of the said support period.
  • 2. Support includes minor changes in existing pages ONLY, that may be text, images & videos.
  • 3. Extra adon pages will be charged exta
  • 4. Support does not include any database adons
  • 5. Support does not include any online promotion or branding of the website
  • 6. Support does not include expanding or increasing privided hosting space & its bandwidth free of cost
  • 7. Support includes any errors, mistakes in designed pages or provided hosting.
  • 8. Request or matter for updation to be provided through official mail only.
  • 8. Onsite Support will be provided within 48 working hours from the time of request sent.
  • 10.For fast service we support remotely
  • 11.Support will be void after handing over the hosting panel (on request) to customer
  • 12.Annual Maintenance is also available on extra charges.

  • 6 months after-sales support for Dynamic Website

    Industrial Infotech’s provides comprehensive following 6 months after-sales support for Dynamic websites :

  • 1. Support starts from the date of final file uploading to the hosting server for first 6 months only. Maintenance charges will be applicable after termination of the said support period.
  • 2. Support includes minor changes in existing front-end & backend pages ONLY, that may be text, images & videos.
  • 3. Extra adon pages & database will be charged exta
  • 4. Support does not include any database backup. For such service extra service charge will be applicable.
  • 5. Support does not include any online promotion or branding of the website
  • 6. Support does not include expanding or increasing privided hosting space & its bandwidth free of cost
  • 7. Support includes any errors, mistakes in designed pages or provided hosting.
  • 8. Request or matter for updation to be provided through official mail only.
  • 9. Onsite Support will be provided within 48 working hours from the time of request sent.
  • 10.For fast service we support remotely
  • 11.Support will be void after handing over the hosting panel (on request) to customer
  • 12.Annual Maintenance is also available on extra charges.

  • 3 months after-sales support for Ecommerce Website

    Industrial Infotech’s provides comprehensive following 3 months after-sales support for Ecommerce websites :

  • 1. Support starts from the date of final file uploading to the hosting server for first 3 months only. Maintenance charges will be applicable after termination of the said support period.
  • 2. Customers will get 3 months of tenure to upload there product images, databases, etc and sort out any errors, mistakes, changes, updations & upgradations to be made as per modules agreed.
    Any changes after termination of the 3 months service period will be chargeable. To continue the maintenance period customer has to sigh & purchase the maintenance slots.
    To know more about prices & other details related to maintenance slots customer should contact autorised representatives of Industrial Infotech.
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